BPM made simpler
Posted in Change Management, Compliance, Law Processes, Process Mapping, Project Management on Feb 3rd, 2012
Teaching and communicating others about your processes might seem like a no brainer for most of us, yet many look at processes and employee training as separate items. If investment is made in developing and successfully documenting processes, it makes perfect sense to communicate those processes to those that need them. Training new staff, linking [...]
Posted in Change Management, Process Discovery, Process Improvement, Process Mapping on Feb 1st, 2012
Why we need processes In any organization we need processes for four main reasons: 1. Increase efficiency; 2. Control quality 3. Ensure the organization is meeting Governance or Compliance requirements 4. Help manage change In early stages of process technology and method development, each reason for using process technology was different. If you have been [...]
Posted in Change Management, Process Mapping, Project Management on Jan 16th, 2012
Much is being written on the topic of process dashboards, but in reality there is not as much being done as is possible. I will start today by making the case for a process dashboard and we will pick up how best to go about doing this in detail in the coming days. Process dashboards [...]
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Dec 22nd, 2011
Following skills (overview) The three biggest barriers to more effective listening are: The listener talks too much The listener doesn’t listen for long enough before starting to talk The listener remains silent and entirely unresponsive All the tendencies make it hard for the other to tell his or her story or opinion. If the listener [...]
Posted in Change Management, Process Mapping, Project Management on Dec 13th, 2011
Reflective listening skills can be grouped into three clusters attending skills, following skills and responding skills. Attending skills These are Contact, Posture, Gestures and Environment. These skills set up the environment for the meeting and encounter. We all can see when these are unfavorable, but the converse it setting them up so a friendly but [...]
Posted in Law Processes, Process Analysis, Process Improvement, Process Mapping, Project Management, Uncategorized on Dec 7th, 2011
Harvard Computing Group is pleased to announce the general availability of TaskMap 4.0.5, a minor update to the very successful release of TaskMap 4. We recommend that all current TaskMap 4 users update their copies of TaskMap to take advantage of this interim release. TaskMap 4.0.5 includes a number of fixes that will improve [...]
Posted in Process Mapping, Project Management on Dec 2nd, 2011
This was a short week on blog postings, will get back into the routine again next week after the Thanksgiving holiday. Any feedback on the tutorials will be most welcome. The Tutorials are coming … the tutorials are coming Posted in Process Mapping on Dec 1st, 2011 We are finalizing the tutorials for TaskMap 4 [...]
Posted in Process Mapping on Dec 1st, 2011
We are finalizing the tutorials for TaskMap 4 Standard and Professional Edition. Take a peak at the beta version from the links on this page. Feedback is welcome. Add Tasks to Page Drag and Drop Tasks onto a Page Use Quick Connect to Shoot Shapes onto a Page Add Blank Tasks (Multiple) to a Page [...]
Posted in Process Mapping on Nov 21st, 2011
At this time of year in the north east, I get ready to put the skis on again, as I have a weekend job as PSIA instructor. The ski industry in recent years, has become dominated by lessons for children and young adults, 80% of lessons are given to that group. So each year, at [...]
Posted in Change Management, Process Mapping, Project Management on Nov 16th, 2011
It’s been a while since we wrote about the issue of processes and projects. These often get muddled up, mainly because we tend to look at the disciplines as being very different. For example would a business analyst call themselves a project manager, or vice versa? The answer of course depends on the person. Vendors, [...]
Posted in Change Management, Process Improvement, Process Mapping, Project Management on Nov 15th, 2011
It’s been a while since we wrote about the issue of processes and projects. These often get muddled up, mainly because we tend to look at the disciplines as being very different. For example would a business analyst call themselves a project manager, or vice versa? The answer of course depends on the person. Vendors, [...]
Posted in Change Management, Process Analysis, Process Mapping, Project Management on Nov 11th, 2011
A friend of mine gave me a heads up that today would be the last day that the date would have a nice digital ring to for the rest of my lifetime. Here is the blog summary for the month so far. Monthly Archive for November, 2011 TaskMap Automated tutorial: TaskMap Capture for Excel [...]
Posted in Change Management, Compliance, Legal processes, Process Analysis, Process Discovery, Process Improvement, Process Mapping, Project Management on Nov 3rd, 2011
My mother used to chide me “Michael, self praise is no praise at all!”. When I congratulated myself on achieving something as a child; or if the truth be known, also as a adult. Well at the risk of invoking her comments from heaven, I will congratulate the team and myself on our first full [...]
Posted in Legal processes, Process Mapping, Project Management on Oct 28th, 2011
Customized process mapping Posted in Process Mapping on Oct 27th, 2011 By the sheer number of tools out there, and symbols to chose from it would appear that having more to chose from is a good thing. It seems like it is everywhere else, more movies, songs, theatres, cars, boats, homes … you get [...]
Posted in Process Mapping on Oct 27th, 2011
By the sheer number of tools out there, and symbols to chose from it would appear that having more to chose from is a good thing. It seems like it is everywhere else, more movies, songs, theatres, cars, boats, homes … you get the idea. However in process mapping that may not be such a [...]
Posted in Process Mapping on Oct 24th, 2011
I spent a good deal of time today on a support call to a company that had provided us with a USB based graphics controller which stopped working on Friday. I was down to 2 displays and was amazed at the impact on my personal productivity. When you do a lot of process work, or [...]
Posted in Process Mapping, Project Management on Oct 21st, 2011
Thoughts matter: How thoughts affect our actions in everyday life Posted in Change Management, Project Management on Oct 20th, 2011 I recently was at a meeting where someone outlined how we sometimes get off track and react negatively to situations. The presenter was talking about was Dorothy Day and a book called Tools Matter; [...]
Posted in Process Mapping on Oct 18th, 2011
BPM Blog A summary of new tutorials direct from the TaskMap Menu. Automated tutorial—Save as process folder Posted in Process Mapping, Project Management on Oct 17th, 2011 Read Full Post » Automated tutorial—Task Links and how to use them Posted in Process Mapping on Oct 14th, 2011 Read Full Post » Automated tutorial for Task [...]
Posted in Process Mapping, Project Management on Oct 17th, 2011
Posted in Process Mapping on Oct 14th, 2011
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