TaskMap Tech Notes

TaskMap Tech Notes are downloadable PDF documents that contain solutions to problems that have occurred on more than one customer system. Most Tech Notes deal with issues related to TaskMap's interaction with various versions of Microsoft Windows and Visio.

License violation errors occur after activating your TaskMap license with Visio 2002, Visio 2003 or Visio 2007.

If the TaskMap toolbar doesn't appear even though you have a valid TaskMap license, refer to Attachment A in the document for your version of Visio: Visio 2002, Visio 2003 or Visio 2007.

The TaskMap templates do not appear on Visio's File/New menu or when you click the down arrow on the Visio New button.

The TaskMap License activation wizard fails to run, preventing you from displaying the locking code or activating your license, and you run TaskMap with Windows Vista

Hyperlinks in TaskMaps that you save as web pages don't work in Internet Explorer version 7 and you use TaskMap with Visio 2003. This problem was fixed by Microsoft in October 2007 in Visio 2003 Service Pack 3.

Need tips on creating hyperlinks to web-published TaskMaps? Read this tech note on Interlinked TaskMaps Published as Web Pages.

License Violation Error when editing an existing TaskMap

Frequently Asked Questions

Please visit our FAQ pages for answers to many new user questions.

TaskMap Style Guidelines

While there are few absolutely right or wrong ways to create a TaskMap, Harvard Computing Group has adopted a number of mapping conventions that make TaskMaps easier to look at and easier to read. Feel free to use the suggestions in TaskMap Layout and Style Guidelines and adapt them to your personal and organizational style.

Installation and Activation Support

Download TaskMap activation and installation instructions here. These are useful for both customers and evaluators of TaskMap. Note that you will require Visio 2007 or 2010 installed on your PC to use TaskMap.

Note: We provide FREE TECHNICAL SUPPORT for all our evaluation clients so please do not hesitate to contact us if you are having any difficulties.

Training

Every TaskMap purchase includes free traning. You may register online or call us at +1 978 800 4590 option 8 to discuss your particular needs.

In addition to free product training, we also offer a variety of fee-based courses to help jumpstart your process capture, analysis and improvement projects.

For a fast start self paced training program for those that can't wait to get started:

Click here to see how easy TaskMap is to use and here for to download your own self-paced TaskMap with all the trimmings

For TaskMap Capture For Excel Training Tips click here.