Products >> TaskMap Lite >> Support
Thank you for your interest in TaskMap Lite. Unfortunately, in an effort to consolidate development resources for the continual improvement of our other software Products, TaskMap Lite is no longer available for download.
This area of our site has been left up in order to serve as a reference for Customers still using TaskMap Lite.
TaskMap Lite Support
TaskMap Lite Support News
If you use Visio 2007 and run a non-English version of Windows, please
download and install the latest version of TaskMap Lite to correct a problem described in this
FAQ.
TaskMap Lite Download
Download the latest
version of TaskMap Lite -- version 3.2.5 has been discontinued. If your are interested in trying TaskMap, download a free evalutation version from the downloads page. If you have installed a previous version of
TaskMap Lite, please uninstall it before installing the latest version.
TaskMap Lite Self-Paced Training
- Adding Tasks to a Page
Learn how to use TaskMap® Lite to automatically lay out your Task shapes, as well as the easy drag and drop method of manually laying out Tasks.
- Filling in Task and Task Link Information
Learn how to use the TaskMap methodology to
populate process data
- Customize Role Names
Learn how to customize your role list by adding, editing and deleting roles. Learn how TaskMap will apply the changes to your process map.
- Hyperlinks
Learn to create hyperlinks from Tasks and Supporting Roles to email addresses and other pages in a TaskMap. You will also learn how to create page-to-page links using Connectors.
- Renumbering Tasks
Learn how to change your Task letter(s) and how to renumber the Tasks on a page.
- Web Publishing
Learn how to publish your TaskMaps as web pages so you can use and distribute your processes through any web browser. You will also learn how to use the special features available with a web-published TaskMap.
- Creating Role Reports
Learn how to use TaskMap Lite’s reporting feature to create a role report for your process maps.
Frequently Asked Questions
What software do I need in order to run TaskMap Lite?
TaskMap Lite requires the Standard or Professional edition of either Visio
2003 and Visio 2007. If you need a copy of Visio, you can download a free
60-trial of Visio 2007.
I added a Responsible Role and/or a Supporting Role
to a Task but the roles did not appear on the Task shape. Why not?
If you are running Visio 2007 and a non-English version of Windows, you
might experience this problem. The problem is corrected in TaskMap Lite
version 3.2.3 and later. Refer to the download section above to obtain the latest version of TaskMap Lite.
I currently have TaskMap Standard (or
TaskMap Professional) installed on my computer. Can I also install TaskMap
Lite?
No. You may only have one edition of TaskMap installed on any PC.
I had an evaluation copy of TaskMap Standard (or
TaskMap Pro) installed on my PC but it expired. Can I install
TaskMap Lite?
Yes. You should uninstall the evaluation version first, but you can then
install TaskMap Lite.
Do I need administrator rights to install TaskMap
Lite?
No.
Why can't I open a TaskMap someone else
created/edited?
TaskMap Lite uses a unique file format and cannot open TaskMaps that were
created or edited using TaskMap Standard or TaskMap Professional. However,
maps that are created with TaskMap Lite can be converted into the format
supported by both TaskMap Standard and TaskMap Professional using a utility
available from Harvard Computing Group. Please note that the conversion
is FORWARD only -- once a map has been converted, it cannot be opened
again in TaskMap Lite.
If you routinely need to work with maps created or edited by users of other
editions of TaskMap, you might considering
purchasing either TaskMap Standard or TaskMap Professional.
Can I hyperlink from my TaskMap to
documents, web pages and other online resources?
TaskMap Lite allows you to create two kinds of links: 1) Links from one
page to another within a TaskMap and 2) Links to email addresses. If you
would like to create hyperlinks to documents, spreadsheets, PDF documents, web
pages, executable programs and other electronic objects, please consider
purchasing either TaskMap Standard or TaskMap Professional, both of which support links to any
file or electronic object.
How do I share my TaskMap with someone
else?
There are several ways to share your TaskMaps:
- A TaskMap is a standard format Visio file, so anyone using Visio 2003 or
2007 can open and use your TaskMap. However, they will not be able to make
changes to TaskMap shapes.
- Anyone using any edition of TaskMap -- Lite, Standard or Professional --
can open your map, however, if a Standard or Professional user edits the
map, you will not be able to open it again (refer to FAQ about forward compatibility only).
- You can save any page of a TaskMap in a variety of common image formats,
e.g., GIF, JPG or PNG, for use by other applications.
- You can save a TaskMap as a web site and publish it on an intranet or
the Internet. Refer to the TaskMap Lite Tutorials page for
a training video on web publishing.
What if I want to talk to a person about a
question I have with TaskMap Lite?
Because TaskMap Lite is offered at such a low price -- free! -- the product
does not include telephone support. However, if your organization would like
the benefits of full support, Harvard Computing Group does offer a TaskMap Lite maintenance plan for only $99 per year. The TaskMap Lite support contract includes telephone,
email and online support; free major software upgrades; additional
free training and more.
What is the cost of TaskMap Lite?
To encourage interest in process mapping, Harvard Computing Group is
offering TaskMap Lite at no cost for a limited time.
How does TaskMap Lite compare to TaskMap Standard
and TaskMap Professional?
TaskMap Lite offers a subset of the capabilities of TaskMap Standard yet it
introduces several features not yet seen in other editions of TaskMap
including:
- Single-click selection of the Task shape
- Smart Tags for instant access to Task editing and hyperlinking
functions
Visit our upgrade page and our comparison
chart to compare features among the editions of TaskMap.
Is it easy to upgrade to TaskMap Standard or
TaskMap Professional?
Yes! TaskMap Standard and TaskMap Professional are both available for purchase.
In addition, if you have purchased a TaskMap
Lite maintenance plan, you will receive a 100% credit for the purchase
of a maintenance plan for Standard or Professional.
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