Why TaskMap
Software

TaskMap Lite
TaskMap Standard Edition
TaskMap Professional Edition
Taskmap Capture for Excel

Specials

Process University Suite
ITIL Best Practice Suite
Process Documentation Suite

Upgrades

TaskMap Product Comparison Charts
Upgrade from Lite to Standard
Upgrade from Lite to Pro
Upgrade from Standard to Pro

Maintenance Plans

TaskMap Maintenance Plan
TaskMap Lite Maintenance Plan

ITIL Templates

ITIL - Incident Management and Resolution

Web Published Process Map
How this map was created

ITIL – Change Management

Web Published Process Map
How this map was created

ITIL – Service Desk

Web Published Process Map
How this map was created

ITIL – Software Release Management

Web Published Process Map
How this map was created

Consulting

Onsite Training

Free Software

TaskMap Lite

Free Evaluation Software

TaskMap Standard Edition
TaskMap Professional Edition
Try Visio 2007

Demonstrations

TaskMap Standard
TaskMap Professional
TaskMap Capture for Excel
Overview of ITIL

Web-Published Sample Maps

Agile and Lean Methodology

Overview of the Agile Methodology
Planning and Architecture
Iteration
Test Driven Design
Final
Web the web-published process map
Download the map

Engineering Repair Process – Rebuilding an automotive engine
Enhanced Telecom Operations Map (eTOM) Process Framework (Assurance)

How the map was created
Download the map

Financial Applications – Funds transfer
HFMA: Mapping the Revenue Cycle – Healthcare
How to Buy and Sell on eBay - Self help process map
HR – Recruiting Six Sigma Process
IDEF and Value Stream Mapping with TaskMap
ITIL Incident Management and Resolution – ITIL 3.0

How the map was created
Download the Maps

ITIL Service Desk Processes

How the map was created
Download the Maps

ITIL Change Management Processes

How the map was created
Download the Maps

ITIL Software Release Management – ITIL 2.0/3.0

How the map was created
Download the Maps

Laboratory Process – Example from American Laboratory Management Association Conference
Lower your Carbon Footprint – Practical Energy Savings Tips
PRINCE2: 2009
Project Management – With WebEx
Repair Procedures – Toilet replacement
Sarbanes-Oxley – Cash management
Sales – Proposal process
Salesforce.com

Salesforce.com Overview
Generate Leads
Optimize Lead Flow
Prepare Proposal

Simplified Process Mapping Methodology
Strategic Planning
Training Tips for TaskMap – New users/evaluators

Sample Process Templates

Download 10 Sample Maps (TaskMap Lite)

Proposal Process
Ebay
Training Tips
Engine Rebuild
HR Six Sigma
Funds Transfer
Healthcare
Project Management
Strategic Planning

IT Role List Template

TaskMap Data Sheets

TaskMap Standard Data Sheet
TaskMap Professional Data Sheet
TaskMap Capture for Excel Data Sheet

All Training Courses

TaskMap Lite Training

Adding Tasks to a Page
Filling in Task and Task Link Information
Customize Role Names
Hyperlinks
Renumbering Tasks
Web Publishing
Creating Role Reports

Fast track Training Tips (Standard and Pro)

Seminars

FREE Seminar Calendar – FREE Events Only

Introduction to TaskMap
IT (ITIL) Processes Made Easy
Simplified Process Mapping
Create Help Desk Applications in Hours

Calendar of all Training and Seminar Events

Process Training Passport
Introduction to TaskMap
Process Capture
Fundamentals of Process Mapping
Process Analysis
Process Improvement
Publishing Policies and Procedures

TaskMap Standard Support
TaskMap Professional Support
TaskMap Lite Support
TaskMap Capture for Excel Support

Online Help Text

Introduction to TaskMap

What is TaskMap?
The TaskMap® Method
Where is the Decision Diamond
About Harvard Computing Group

TaskMap Basics

The Drawing Page
Naming TaskMap Drawing Page
Renaming TaskMap Drawing Page
The TaskMap Template
The TaskMap Stencil
The TaskMap Legend

TaskMap Shapes

Start
Task Link
Connector
End
Label
Task

Selecting Tasks or Task Elements
Task
Task ID
Task Description
Guidelines
Resources
Responsible Role
Supporting Role
Frequency of Occurence
Task Completion Time
Sub-Process Task ID
Notes
TaskMap Pro Data Fields

Decision Task
Risk Number
Control Number
User-defined Number
User-defined Text

Toolbar

The TaskMap Toolbar and Menu
Task Link Display Options
Task Display On/Off
Task Display Options
Renumber Tasks
Customize Role Names
TaskMap Options
TaskMap Reports
Ask TaskMap Expert
TaskMap Help
About TaskMap
TaskMap Options Details

Time
Frequency
Data Graphics Icons
Alternate Role Display
User-defined Fields

FAQs
Maintenance Plans

TaskMap Lite Maintenance Plan

How to make processes easier to read and comprehend
Increasing your value with Business Process Management skills
Documenting Processes and Instructions
Dave Garrett (Gantthead.com CEO) interviews Michael J. Cunningham about Process Mapping
Generate Sales Leads
Optimize Lead Flow
Managing Open Opportunities
Prepare Proposal for New Prospect

Contact
Partners and Resellers
Clients

Financial Services
High Tech/Manufacturing
Government/Not for Profit
Healthcare