TaskMap: Processes Made Easy

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Process Training Programs >> Process Capture and Discovery

Process Capture and Discovery

Learn Essential Discovery Techniques

$199 PER ATTENDEE (Check Schedule and register)

  • Course Description & Details
  • Course Syllabus
  • Requirements & Certification


To learn a proven method of discovery which will allow effective capture and discovery of processes in an organization.

Specific Goals (Outcomes)

  • Learn how to scope a Process Discovery initiative
  • Determine how to identify precisely the level of detail required for the project
  • Learn to use discovery tools and techniques to build process maps without having to continually return to the organization to capture missing information


  • Online: 2 hours
  • On-site: 4 hours 

Course Structure

This course is offered in two formats: online and on-site. The online course is instructor led webinar. The on-site course is instructor led with practical exercises for certification. Courses are available to the public by signing up at www.harvardcomputing.com or www.taskmap.com in the training section of our web site.


Michael J. Cunningham
Scott A. Helmers


Segment 1: Where does discovery start in a project?

Segment 2: Process discovery and its purpose. Review of tasks and stages.

Segment 3: Business goals and objectives. Tying discovery to the business stakeholder needs.

Segment 4: Why scoping your discovery project is important.

Segment 5: The impact of organizational culture.  

Segment 6: Discovery methods and techniques; Capture tools, interview models, discovery methods and strategies.

Segment 7:  Discovery agenda preparation, tools and templates.

Segment 8: Stickcharts, tablets, MS Excel, Visio, Live capture, Web and video conferencing.

Segment 9: Discovery layout techniques

Segment 10: Review and Q&A

Textbook and Course Materials

Couse materials will be delivered online prior to the online course instruction. These include:

  • BPM 102 Process Discovery (PDF format)
  • Exercises and test materials for certification cour

Course requirements/prerequisites


Tools required

Internet access to courseware. Connectivity to browser with Cisco WebEx plug in.


Each participant of the online course will receive a Certificate for completion and participation in the course.

On-site students will be assessed through the course and receive a certification for Business Analyst if all 4 courses in the certification process are completed successfully. These include:

  • BPM 101 – Fundamentals of Process Mapping
  • BPM 102 – Process Discovery and Capture
  • BPM 201 – Process Analysis
  • BPM 201 – Process Improvement

Payment and Guarantee

Secure, online payments can be made with major credit cards and Paypal. You will receive email notification of your transaction after payment. All our software products are backed with our RISK FREE 30 day money back guarantee. See why thousands are standardizing on our Visio based application and training courses.

All major credit cards accepted

Learn Essentials Discovery Techniques.

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