TaskMap: Processes Made Easy


PDFChange Managment DataSheet
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Downloads >> Process Mapping Templates >> ITIL Change Management Process >> Overview

ITIL Change Management Best Practice Process Maps

 

Background to Change Management and ITIL

ITIL stands for Information Technology Infrastructure Library. ITIL was originally created by a UK government agency (the CCTA) and is now being adopted worldwide as the de facto standard for best practices in the provision of IT Service. See how these maps were built.

All of the ITIL process maps created in this set are based on Microsoft ITIL extension documents provided from the Microsoft Operations Foundation and the ITIL standards 2.0 and 3.0 documents. These documents are long and can be difficult to understand. Our goal in creating the process maps for the ITIL documents was to develop a systematic approach to implementing ITIL best practices. By instigating these effective and repeatable best practices, we can monitor and improve upon quality, training and technology transfer, compliance and efficiency. See licensing and pricing options.
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The Change Management and Resolution Best Practice Maps include:

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Click on the image below to view the Process Map in HTML format

ITIL Change Management Best Practice Maps
Buy the ITIL Change Management Process Maps

View the Change Management Process in HTML format
View the Change Management Process in HTML format

Learn more about ITIL Processes with this short video explanation
Learn more about ITIL Processes with this short video explanation