Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Supplier/Partner Problem Reporting & Management

Enhanced Telecommunications Operations Map

Supplier/Partner Problem Reporting & Management

• Initiate S/P problem report - Report specific problems to the supplier / partner.
  

• Report S/P problem resolution - Monitor the status of S/P problem reports, provide notifications of any changes and provide management reports.
  

• Receive S/P problem report - Receive notification of problems detected by the supplier/ partner, and notifies other processes of this.
  

• Close S/P problem report - Close a S/P problem report when the S/P problem has been resolved.
  

• Track & manage S/P problem resolution - Track progress of the problem resolution as advised by the supplier / partner.

Learn More

• Download the eTOM (Enhanced Telecom Operations Map) Process Map
• To edit this map download a copy  of TaskMap
• See how the Map was Created

Click on the image below to view the Process Map in HTML format