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Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Selling
Enhanced Telecommunications Operations Map
Selling
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Manage Prospect - Match identified leads with the most appropriate products and ensure that these prospects are handled appropriately.
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Qualify & Educate Customer - Ensure that the business agreement between the customer and service provider is based upon mutual understanding.
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Negotiate Sales - Close the sale with terms that are mutually agreeable to both the customer and the service provider.
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Acquire Customer Data - Record all pertinent customer data.
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Cross/Up Selling - Ensure that the value of the relationship between the customer and service provider is maximized by selling additional, or more of the existing, products.
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