Business Process Analysis Training Course

Seminars Fundamentals of Process Mapping Publishing Policies and Procedures Process Capture Process Analysis Process Improvement BPM Bootcamp Introduction to Process Mapping (FREE) Simplified Process Mapping (FREE) ITIL Processes Made Easy (FREE) Service Desk Best Practices (FREE) Onsite Training

Process Analysis Training course $99

$99 PER ATTENDEE

Description

TMT-130 (Check Schedule and register)The key to analyzing and improving work processes is to have effective process documentation. Previous seminars have shown you how to create and publish TaskMaps. In this course you will learn how to analyze your “as is” TaskMaps and identify the most likely targets for improvement. Courses are limited to 10 attendees to maintain a more effective learning environment.

What You Will Learn

How to analyze existing process maps and identify areas for improvement.

Duration: 1 hour

Course Outline

1. Starting the analysis process

• Identify successful tasks and processes
• Identify unsuccessful tasks and processes
• Mark up areas that require change

2. What to analyze in "as is" TaskMaps

• Time
• Number of steps and tasks
• Efficiency
• Effectiveness of output
• Costs
• Use of materials and equipment
• Involvement of responsible and supporting roles

3. Questions to ask

• Do the TaskMaps accurately reflect your existing processes?
• Are the page names and Task IDs logical and consistent?
• Are the TaskMaps neat and easy to read?
• Do they highlight inefficiencies in the process you’ve documented?
• Are there tasks missing?
• Is the background data complete?
• Can you improve usability with hyperlinks?
• Does the map effectively illustrate what happens when tasks fail?

4. Reviewing analysis with team members

• Agenda and process for a review meeting
• Capturing change input information
• Documenting final analysis information

5. Starting the business process improvement process - next stages

NOTE: All training courses qualify for Continuing Education Unit credits. Each course is equivalent of 0.1 CEU.

Prerequisites

• None

TMT-130 (Check Schedule and register)

Process Analysis Training course $99

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